Rigby & Peller has been named the Multiple Retailer of the Year after a closely-run contest involving a string of retail names that have enjoyed a successful year.
Established more than 75 years ago, Rigby & Peller is known for its pioneering lingerie styling experience, its London heritage and its expertly-curated intimate apparel collections in sizes 30-42 A-I.
Throughout the years, the retailer has dressed the stars of stage and screen and is still the proud holder of the Royal Warrant since 1960.
The customer is at the heart of the business and in the last year, Rigby & Peller has launched a series of initiatives to ensure it delivers the best service, including an in-store fit guarantee, thank you cards and surprise gifts to customers.
The retailer has also refurbished its St John’s Wood and Knightsbridge stores and installed a 3D mirror with pioneering body-scan technology.
Shortlisted finalists in Multiple Retailer of the Year category included Ann Summers, F&F, Next and Wolford.