UKLA WINNER: Multiple Retailer of the Year

Rigby & Peller has been named the Multiple Retailer of the Year after a closely-run contest involving a string of retail names that have enjoyed a successful year.

Established more than 75 years ago, Rigby & Peller is known for its pioneering lingerie styling experience, its London heritage and its expertly-curated intimate apparel collections in sizes 30-42 A-I.

Throughout the years, the retailer has dressed the stars of stage and screen and is still the proud holder of the Royal Warrant since 1960.

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The customer is at the heart of the business and in the last year, Rigby & Peller has launched a series of initiatives to ensure it delivers the best service, including an in-store fit guarantee, thank you cards and surprise gifts to customers.

The retailer has also refurbished its St John’s Wood and Knightsbridge stores and installed a 3D mirror with pioneering body-scan technology.

Shortlisted finalists in Multiple Retailer of the Year category included Ann Summers, F&F, Next and Wolford.
 

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