Retail giants to discuss future of retail at London summit

Photo by Peter Macdiarmid/Getty Images.

Retail leaders and national brands will gather together in London next month to discuss the future of retail.

Taking place March 13-14 at the Old Truman Brewery, the Millennial 20/20 Europe Summit is set to help retailers gain a better understanding of the future of retail, marketing and commerce.

Directors from high street and ecommerce businesses such as John Lewis, House of Fraser, Harrods and Net-a-Porter will join over 200 speakers on three stages across 12 conference tracks during the event.

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In a world where digital interactions, convenience, and personalised experience has become the norm, the consumer has never been more empowered. Consumer patterns and behaviours have shifted at such a rapid pace that brands and retailers cannot afford to stand still.

Organisers of Millennial 20/20  said the event offers the ultimate opportunity for businesses to obtain invaluable insights into the current consumer landscape, enabling them to better adapt and scale in the current retail landscape.

It will look closely at innovation, technology, and creativity as the core disruption drivers for modern businesses.

This exhibition will also allow attendees to immerse themselves in the future of retail, marketing and commerce, and to experience the latest technologies and solutions that will change the way they engage with customers.

Co-founder Rupa Ganatra said: “The retail and marketing has never moved at a faster pace than 2017 and this will continue to be the case in 2018. Whether brands and retailers are looking at new ways of customer engagement to today’s applications of AI within the different areas of their business and new ways to scale personalisation in 2018 to the way technologies are enhancing the in-store experiences they offer – 2018 is going to be another year of fast-paced evolution for all of us.

“We continue to evolve the Millennial 20/20 experience and programme year-on-year to cover the freshest thinking, the most immersive showcases, cutting-edge stories, practical insights and real-time case studies of how the industry is evolving to meet the needs of our ever-changing consumers across retail, marketing and commerce.”

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