John Lewis has recorded an increase in full-year sales across all product areas.
Total sales for the 52 weeks to January 28 rose 4% to £4.74bn, with fashion sales climbing 3.8%.
The increase in sales was largely driven by investments in the retailer’s multichannel business.
“We integrated our online platforms so that our mobile, desktop and app can seamlessly offer the same shopping experience whichever platform our customers use. Total online sales were up 16.2%,” the retailer said.
John Lewis also completed its investment in two new distribution centres at Magna Park in 2016, allowing the retailer to combine fashion and non-fashion deliveries.
Operating profit before exceptional items was down slightly at £243.2m, 2.8% lower than last year.
John Lewis opened two new shops in Chelmsford and Leeds in 2016 and plans to open a new store in Oxford this year.
Internationally, the retailer expanded its physical and online international footprint by opening ten shops-in-shops in Australia, Malaysia, Ireland, and Holland, and extended its online international delivery locations from 32 to 39 countries.