Marks & Spencer launches sustainable business plan

Marks & Spencer has announced new eco and ethical commitments that will extend across its international business over the next six years.

Plan A 2020 sets out 100 commitments, including strengthening employability, launching sustainable learning stores across the globe, increasing energy efficiency targets, making its operations worldwide carbon neutral and raising £20 million for health and well-being charities.

Marks & Spencer chief executive Marc Bolland said: “Plan A is at the heart of our plans to become a sustainable, international, multi-channel retailer. It’s become a vital part of how we run our business and represents a better way of working that materially improves our customers’ and partners’ experience of M&S.

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“Once again we have made 100 commitments comprising of existing, revised and new targets with our sights set on significant progress in the next few years.”

M&S said the business plan strengthens its 2015 eco and ethical commitments and includes new commitments that tackle “both today’s and tomorrow’s sustainable retail challenges”.

Plan A director Mike Barry added: “Plan A 2020 is a sustainable business plan focused on customer, employee and supplier engagement. We’ve formally included our international operations in Plan A for the first time and put Plan A at the heart of our business principles.

“By aligning social and environmental outcomes with our business goals in this way, we believe we can deliver greater value for all and achieve our goal of becoming the world’s most sustainable major retailer.”

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