2017 Ecommerce Trends to Watch: Back Office Systems

Ecommerce has the potential to completely revolutionise the effectiveness and profitability of your entire business.

Pursuing a single view of stock and a single view of the customer across physical and online stores is fast becoming essential.

In the future, systems will be fully integrated (increasingly in real-time via middleware) to support all channels and enable flexible and innovative ways of serving and interacting with the customer, while improving profitability.

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For example, extending the visibility of stock and deploying ‘smart logisitics’ options to calculate the optimal order for a specific customer, will reduce the cost pressure of deliveries and returns.

Credit: Andy Burton, CEO of eCommerce systems integrator, Tryzens.

To view the Top Five Ecommerce Trends to Watch click here.

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